Cancellation & Booking Policies

 

cancellations

This cancellation policy will apply and be enforced by Stonewell Cottages in all circumstances.

  • Cancellations notified more than 30 days prior to arrival date will be entitled to a refund of money paid less a $50 fee
  • Full payment is due 30 days prior to arrival date; failure to arrange payment will result in cancellation of booking
  • Cancellations notified 30 days or less prior to arrival date will forfeit the full amount paid
  • When a booking has been made 30 days or less prior to arrival date and cancelled the full amount paid will be forfeited
  • “No shows” – if you do not arrive and/or stay for the entire number of nights that have been booked no refund will be given 
  • Travel insurance is strongly recommended for all bookings to provide adequate protection against unforeseen circumstances and cancellation of travel. Travel insurance can be arranged prior to travel through your travel agent. 

date changes

  • Any date changes must be made more than 30 days prior to arrival date & incur a $25 fee per change.
  • Date changes requested 30 days or less prior to arrival date will be treated as a cancellation. 
other booking conditions